Managed Services and IT Support
24/7, 12/7, 12/5, or 8/5 flexible time coverage with urgent fixes within 8 hours and new features in 1–14 days.
One Team for All Your
IT Tasks
A managed IT services provider (MSP) is a third-party company that manages your IT infrastructure and software under the SLA. An MSP for companies with complex and dynamic infrastructures, ScienceSoft can take care of all your IT components within a range of services from daily monitoring and management to long-term optimization and evolution.
Managed Services Architecture
Who Needs Managed
IT Services
The obvious answer would be any company without an in-house IT team that still needs to guarantee the smooth functioning of its IT infrastructure. But it doesn’t mean you can’t benefit from working with an MSP even if you have full-time or part-time IT experts. The beauty of managed IT services is flexibility and on-demand scalability. You can outsource only one IT direction (say, help desk or DevOps) or even a single role that’s missing from your team. At Periscope, we have plenty of experience working on split-responsibility projects where our experts collaborate with the client’s IT team or other MSPs.
Managed IT Services Periscope Delivers
Our Managed IT Services and Support Our services deliver the technical capabilities, best practices, and round-the-clock oversight to optimize your infrastructure and empower internal teams. We provide:
- 24/7 performance monitoring and incident response
- Ongoing system administration
- Security operations and compliance audit
-
Cloud architecture
and migration
- Application support for maximal uptime
- IT Infrastructure Assessment
- Managed DevOps
- Managed security
This allows your staff to dedicate time towards initiatives to advance core business objectives by leveraging technology optimally.
Managed Services in Action
A healthcare provider lacked expertise to manage an outdated patient records system and new IoT clinical devices. Our infrastructure and app managed services allowed them to improve care delivery and speed new service rollout.
A biotech startup’s lean team struggled with long resolution times for scientist computing issues and lacked skills to scale hybrid cloud resources for research needs. Our managed services reduced friction allowing unimpeded project velocity.
A digital media firm lacked specialized expertise to handle the complexity of its niche publishing platform built on emerging open source stacks. Our code-level troubleshooting, scaling, and security hardening sharpened audience engagement and revenue.
Our Partner
Ecosytem
Industry Expertise
Our Clients
